CheB Group Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website at cheb.co, mobile applications, decentralized applications (dApps), social platforms, and related services. This Privacy Policy does not address our privacy practices relating to job candidates, employees and other personnel.
We collect information directly from you, automatically through your use of our Services, and from third-party sources to provide you with the best possible experience on our platform.
When you create an account, make purchases, list products, or interact with our Services, we collect your name, email address, phone number, username, password, billing and shipping address, payment information, bank details, digital wallet information, and content you submit such as posts, comments, and messages. This information is necessary for us to provide our marketplace services and facilitate transactions between users.
For identity verification and fraud prevention purposes, we may collect government-issued identification documents, tax documents, and selfie images. We utilize third-party providers such as Persona to verify identities using biometric identifiers when required by law or for enhanced security purposes. These verification processes help maintain the integrity and safety of our marketplace.
We automatically collect certain information when you use our Services, including IP addresses, browser type and version, device information and identifiers, approximate location information derived from your IP address, browsing activity and usage patterns, and information about how you interact with our Services. This data is collected through cookies, pixels, web beacons, and similar tracking technologies to improve our Services and provide you with relevant content.
Your digital wallet, whether custodial or non-custodial, desktop, mobile, or hardware-based (such as MetaMask, Ledger, or Fortmatic), serves as your account when using our Services. We do not take possession of your private keys, as maintaining control of your private keys is fundamental to decentralized technology. To engage with our Services, you will need to provide us with access to or information about your digital wallet and transfers on supported blockchain networks including Ethereum, SKALE, and Polygon. As you use our Services, we may collect personal information and details associated with the blockchain transactions you participate in.
We may receive information about you from third parties such as social media platforms when you connect your accounts, payment processors when you make transactions, identity verification services during account setup, marketing partners who help us reach potential users, and publicly available sources to enhance our Services and ensure platform security. This information helps us provide a more comprehensive and secure marketplace experience.
We use your personal information to provide, operate, and improve our Services in various ways. We process your information to facilitate marketplace transactions, including processing payments, managing orders, and connecting buyers with sellers. We use your data to personalize your experience by providing tailored product recommendations, customizing search results, and displaying relevant content based on your preferences and browsing history.
We process transactions and manage payments securely through our platform and third-party payment processors. Identity verification and fraud prevention measures help us maintain a safe marketplace environment for all users. We use your information to communicate with you regarding customer support inquiries, account updates, transaction notifications, and marketing communications when you have opted in to receive them.
Compliance with legal obligations requires us to process certain information to meet regulatory requirements, respond to legal requests, and enforce our Terms of Use and other policies. We facilitate blockchain-based interactions and transactions by connecting your digital wallet with our platform and recording transaction data on applicable blockchain networks.
We may share your personal information with various categories of third parties to provide our Services effectively and securely. We work with service providers who assist us with essential business functions including payment processing, shipping and logistics, data analytics, fraud prevention, identity verification, customer support, and technical infrastructure maintenance. These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may share information with business partners for joint services, promotional activities, and integrated features that enhance your marketplace experience. Within our corporate family, we may share information with affiliates and subsidiaries for operational purposes and to provide consistent services across our platform.
When you engage in transactions or use interactive features on our platform, certain information may be shared with other users as necessary to facilitate these activities. Due to the public nature of blockchain networks such as SKALE, Ethereum, and Polygon, transaction information recorded on these networks becomes publicly accessible as part of the blockchain's distributed ledger.
We may disclose your information to law enforcement agencies, regulatory authorities, or other government entities when required by law, court order, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
You have significant control over your personal information and how we use it. Through your account settings, you can review and update your account information, including contact details, payment methods, and profile information. You can manage your communication preferences and opt out of marketing emails at any time by using the unsubscribe link in our emails or updating your preferences in your account settings.
You can manage your cookie preferences through your browser settings and control which cookies are stored on your device. Most browsers allow you to block cookies entirely, though this may affect the functionality of our Services. You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information subject to legal and operational limitations, and obtain a copy of your personal information in a portable format.
Please note that some information may be retained even after account deletion to comply with legal obligations, resolve disputes, enforce our agreements, or for legitimate business purposes such as fraud prevention and security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which it was collected.
Account information is generally retained while your account is active and for a reasonable period thereafter to accommodate account reactivation and comply with legal requirements. Transaction records may be retained for longer periods to meet financial record-keeping obligations and to provide historical transaction data. Communication records are typically retained for customer service purposes and legal compliance.
When we no longer need your personal information for business or legal purposes, we will securely delete or anonymize it. Please note that some information may persist on blockchain networks due to their immutable nature, and we cannot delete information that has been recorded on public blockchains.
We implement robust technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data both in transit and at rest, secure data storage systems with access controls, regular security assessments and updates, employee training on data protection and privacy practices, and incident response procedures for potential security breaches.
Despite our comprehensive security measures, no system can guarantee absolute security. The internet and blockchain technologies inherently carry certain security risks that are beyond our control. We encourage you to take steps to protect your own information, including using strong passwords, enabling two-factor authentication where available, keeping your device software updated, and maintaining the security of your digital wallet and private keys.
If you suspect unauthorized access to your account or notice any suspicious activity, please notify us immediately at support@cheb.co so we can investigate and take appropriate action to protect your account.
Your personal information may be transferred to, stored, and processed in countries other than your country of residence, including countries that may have different data protection laws than your jurisdiction. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.
These safeguards may include implementing data transfer agreements based on standard contractual clauses approved by relevant authorities, ensuring that the receiving country has been deemed to provide adequate protection for personal information, or implementing other legally recognized transfer mechanisms. We are committed to ensuring that your personal information receives consistent protection regardless of where it is processed.
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16 years of age. If you are under 16, please do not provide any personal information through our Services. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe that your child under 16 has provided personal information to us, please contact us immediately at support@cheb.co. We will investigate the matter and take appropriate action to protect the child's privacy, including deleting the information if necessary.
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by CheB Group Inc. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.
When you interact with third-party services through our platform, such as payment processors or blockchain networks, your information may be subject to their privacy policies and terms of service. We recommend that you carefully review these policies to understand how your information will be handled by these third parties.
We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you through our website, email, or other appropriate communication channels. The updated Privacy Policy will be effective immediately upon posting unless otherwise specified.
Your continued use of our Services after we post changes to this Privacy Policy indicates your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include the right to know what personal information we collect about you and how we use and share it, the right to request deletion of your personal information subject to certain exceptions, the right to opt out of the sale or sharing of your personal information, and the right to not receive discriminatory treatment for exercising your privacy rights.
To exercise your rights under the CCPA, please contact us at support@cheb.co or through the contact information provided below. We may need to verify your identity before processing your request to protect your personal information from unauthorized access.
Nevada residents have the right to opt out of the sale of certain personal information to third parties. While we do not currently sell personal information as defined under Nevada law, if you are a Nevada resident and would like to submit an opt-out request, please contact us at support@cheb.co.
If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR) and equivalent local laws. These rights include the right to access your personal data, the right to rectify inaccurate personal data, the right to erase your personal data in certain circumstances, the right to restrict processing of your personal data, the right to data portability, the right to object to processing of your personal data, and the right to withdraw consent where processing is based on consent.
Data transfers from the EEA, UK, and Switzerland to other countries are protected by appropriate safeguards, including standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms that ensure adequate protection for your personal data.
Canadian residents have rights under applicable privacy legislation, including the right to access personal information we hold about you, the right to request correction of inaccurate personal information, the right to request deletion of personal information in certain circumstances, and the right to withdraw consent for processing based on consent. These rights are subject to applicable law and may have certain limitations.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us using the information below. We are committed to addressing your privacy-related inquiries and requests promptly and thoroughly.
You can reach us by email at support@cheb.co or by mail at CheB Group Inc., 326 Sunnyside Ln, Townsend, DE 19734, United States. When contacting us about privacy matters, please include sufficient detail about your inquiry or request so that we can respond appropriately. We encourage you to reach out with any privacy-related concerns or requests, and we will work diligently to address them in accordance with applicable law.
This Privacy Policy is effective as of June 28, 2025 and will remain in effect except with respect to any changes in its provisions in the future.